Question 1

1. Where do you ship to?

Accepted Answer

We currently ship across Nigeria. Delivery is available to all major cities and states through our trusted logistics partners.

Question 2

2. How long does delivery take?

Accepted Answer

Orders are typically delivered within 2–5 working days, depending on your location. Lagos orders may arrive faster (1–2 days). Orders to states outside Lagos take 3-5 working days.

Question 3

3. Do you offer free shipping?

Accepted Answer

Yes, we offer free delivery on orders above ₦35,000. Orders below this amount will incur a delivery fee based on location.

Question 4

4. How can I track my order?

Accepted Answer

Once your order is confirmed and dispatched, you will receive updates via Email with delivery details.

Question 5

5. Are your products authentic and safe?

Accepted Answer

Yes, all Beauty Fair products are manufactured to meet local and international quality standards. Our products are NAFDAC approved and comply with Standards Organisation of Nigeria (SON) regulations, ensuring safety, consistency, and high performance.

Question 6

6. Can I return or exchange a product?

Accepted Answer

Due to the nature of cosmetic products, we only accept returns for damaged or incorrect items within 48 hours of delivery.

Question 7

7. Do you sell wholesale?

Accepted Answer

Yes, we work with distributors across Nigeria. Wholesale customers are responsible for arranging pickup and delivery logistics after purchase. For further clarification you can send a mail to orders@beautyfairlab.com or orders@beautyfairlab.com.

Question 8

8. How do I become a distributor?

Accepted Answer

You can contact us via info@beautyfairlab.com or via Whatsapp on +234 814 151 0547  Our team will guide you through pricing, minimum orders, and onboarding.

Question 9

9. What payment methods do you accept?

Accepted Answer

We accept bank transfers, debit cards, and other secure payment options available at checkout.

Question 10

10. Can I place an order via WhatsApp or Instagram?

Accepted Answer

Yes, you can place orders through our social media channels, and our team will assist you with payment and delivery.

FAQ

Frequently asked questions